Refund Policy

1. Overview

At Make Me Viral Today, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be issued for services purchased through our platform.

By placing an order on our website, you agree to this Refund Policy.


2. Eligibility for Refunds

Refunds may be granted under the following conditions:

  • Non-Delivery: If the service you purchased has not been delivered within the estimated time frame.

  • Partial Delivery: If an order is only partially completed, a proportional refund may be issued for the undelivered portion.

  • Service Failure: If the service fails to start or is not functioning as described.


3. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Completed or successfully delivered orders

  • Orders placed with incorrect or invalid information provided by the user

  • Delays caused by social media platform issues or external factors beyond our control

  • Changes in social media algorithms, policies, or removal of engagement (followers, likes, views)

  • Dissatisfaction with service quality where the service has been delivered as described


4. Balance Refunds

  • Funds added to your account balance are non-refundable once credited.

  • Account balance can only be used for purchasing services on our platform.


5. Refill Policy (If Applicable)

  • Some services may include a refill guarantee.

  • Refill requests must be submitted within the specified refill period mentioned on the service page.

  • No refunds will be issued for services that include an active refill guarantee.


6. Chargebacks & Disputes

  • Filing a chargeback or dispute without contacting support first may result in permanent account suspension.

  • We reserve the right to dispute any unjustified chargebacks with payment providers.


7. Processing of Refunds

  • Approved refunds will be credited either:

    • Back to the original payment method, or

    • To your account balance (at our discretion)

  • Refund processing may take 5–10 business days, depending on the payment provider.


8. Requesting a Refund

To request a refund, users must:

  • Contact our support team at support@makemeviraltoday.com

  • Provide order details and a clear explanation of the issue

  • Submit the request within [X] days of the purchase


9. Policy Updates

We reserve the right to modify this Refund Policy at any time without prior notice. Continued use of our services constitutes acceptance of any updates.


10. Contact Us

If you have any questions regarding this Refund Policy, please contact:
Email: support@makemeviraltoday.com
Website: https://makemeviraltoday.com/


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